This is a valuable tool to have for
reference. It is not a substitute for
your own words as there are several
problems with some of the samples.
The section on thank you notes should
generally be ignored. The author makes
several claims which go against proper
etiquette and general good taste. For
example, she says if a gift arrives prior
to the big event, wait to send a thank
you note until after the event. This is
completely wrong as a thank you note
should be sent *immediately* upon receipt
for any gift. Most of the sample letters
actually begin with the words "Thank
you for..." which is also improper.
The thanks are enclosed within. She also
admits to going against proper etiquette
by saying it's okay to close with the
phrase "Thanks again." It's not
okay and makes for a poorly written
letter which looks to be written from a
child who does not know better.
The section on employment is
especially good and is a nice change from
the droll letters seen by those who
specialize in such letters. The section
on introductions is also particulaly
good. The section on apologies is
excellent.
The model letters in sympathy are
generally good, but certain letters are
completely tactless, such as the examples
written in the case of couple's divorce.
Put yourself in the recipient's shoes
when reading the model letters in this
section to gauge how you would feel
receiving such a letter in similar
circumstances before you actually commit
such a letter to paper and mail it off to
a friend.
As a side note, the book is sprinkled
throughout with small quotes from
notables. They are very enjoyable and
apropos.
This is a good reference manual to add
to your library, but do not let proper
etiquette go when referring to this book.