(Aegis Publishing Group) A guide to writing appropriate and eye-catching e-mails that get a response in the office. Includes a list of top ten do's and don'ts, sample e-mails for all occasions, and favorite e-mail horror stories. Softcover. DLC: Electronic mail messages

Etiquette that's fun and useful!, December 26, 2000

"Office Emails" offers up a unique blend of useful etiquette and fun reading. The book is geared toward business application but has priceless gems for the everyday emailer like the "Top Ten Don'ts. " Here are a few: Don't send emails without greetings or closings. Don't label emails as urgent that aren't. Don't send private or confidential info over email. Don't spam. If people just adhered to these four I'd be quite pleased.

This book is full of clear concise descriptions and examples of proper email techniques as well as great quotes and inciteful prose on digital communication. For example, Mr. Dworkin says: "Instant messaging is to email what the telephone was to the telegraph... One of the useful differences between instant messaging and voice is the availability of a conversational history. Every IM conversation is akin to having a personal court stenographer. Gone are the disputes about what was said. One only needs to scroll to see the entire conversation exactly as it transpired."

I recommend this book to anyone who comunicates by computer and look forward to more books in the "Don't Stub your Pinkie" series.

JLT

1 of 1 people found the following review helpful:

The Great Email Bible!, November 29, 2000

"Office Emails That Really Click" is an incredibly useful reference tool that should be next to everyone's computer! Maureen and Sandy offer expert advice about the do's and do not's regarding email etiquette in a very user-friendly and witty format.

They also provide great tips on grammatical errors that we all frequently commit and clear up common misconceptions. Thanks for the English lessons!

Go buy this book!