ActiveSync & Inbox

The most important aspect of synchronization is the transfer of data through and fro between the Personal Information Manager (PIM) to the Pocket PC.  Here is a little insight about how ActiveSync works when it comes to Inbox.

After selecting Inbox for synchronization in ActiveSync, e-mail messages are synchronized as part of the general synchronization process. During synchronization:  

A common problem I have noticed is when you have lost your PIM data on the Desktop PC and you still have this data on your Pocket PC.  More often then not, people tend to think that when you synchronize, the e-mails that are showing in the Inbox of the Pocket PC will get synchronized to the Desktop PC.  Unfortunately, it doesn't work this way and results in having an empty Inbox on your Pocket PC.  This is due to the manner in which ActiveSync synchronizes as explained above.  It synchronizes the Inbox of the Desktop PC into the Pocket PC.

If you really need those e-mail messages back, then the work around is to use Intellisync provided by Pumatech.  IntelliSync has options to set import, export or synchronize the two devices. Which means you can actually set a one way synchronization.

Before you try to do this, please backup the data on your Pocket PC. Then install IntelliSync (it needs ActiveSync to be installed so don't uninstall ActiveSync) and refer to Importing and Exporting data in the Help file of IntelliSync. You will need to use the export option. Once your inbox has been restored from the device, you can uninstall IntelliSync and continue using ActiveSync or as you desire.



~ Raj Pillai    
(Created: June 09, 2004)