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PC Tips and Troubleshooting
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List of tools you may need.

1. Windows CD or .cab files (look below to learn how to search for these)
2. Second phone (in case you need to call tech support)

Why do I need .cab files you ask?
If you need to reinstall something(i.e. TCP/IP)your PC needs to have some place to find the files.

On this page I'll include some of my tips and tricks I've learned from my experience. Where appropriate, I'll include steps or pictures to help clarify my explanations.

Please feel free to contribute your own tips - I'll post the best ones so everyone can see them.

Here's an example of some tips.

Tip 1: using "quick launch"

Quick launch is a nice way the have access to your shortcuts with out cluddering up your desktop.

1. right click on task bar (bottom of screen)then select tool bars, then select quick launch.

2. right click on any shortcut on desktop, drag it to the quick launch area of the task bar, select "move here"

3. click once on icon to launch program

Tip 2: Freeing Up Disk Space

In this day and age when just about everyone is on the internet, we tend to lose disk space from files that are put on our hard drive from web sites we visit.

1. Your cache should be emptied often,

1a. Internet Explorer: click on tools, then internet options, then click on delete files.

1b. Netscape: click on edit,then preferences, click on the "+" sign next to advanced, then click on cache, and click on empty disk cache.

2. Delete Temp files

Do a search for .tmp, .bak, .hst (click on start, find, file and folders)you should be able to remove these files without any problems.

3. Other files you can delete search form .avi(movie files), .wav(sound files)be very careful deleteing these files. you can/should delete any files or programs that you have not used in awhile (6 mos to a year)

Searching for .cab files

1. Click on the Start button
2. Select "Find/search", then select "file and folders"
3. Type *.cab in the (named) box, Make sure your looking in your hard drive.
4. Click "Find/search now"
5. win95 should have win95_02.cab - win95_28.cab
6. win98 should have win98_22.cab - win98_4x.cab
If for some reason you don't have these files then you will need the windows CD.

Search Microsoft...

modem and error codes....

Great computer screen shots.....

Terminology

RAM - Random Access Memory
ROM - Ready Only Memory
GB - Giga byte
MB - Megea byte
KB - Kilo byte
Bps - Bytes per second
bps - Bits per second
DUN - Dial up Networking
CPU - Central Processing Unit
MHZ - mega Hertz (clock speed of CPU)
DSL - Digital Subcriber Line
ISP - Internet Service Provider (i.e. AOL, verizon, earthlink)

Cookie - information sent by a web server to a web browser that the browser software is expected to save and send back to the server whenever the same browser makes additional requests from the server.

Firewall - a computer that specifically monitors traffic between a site and the internet. The main purpose of a firewall is to keep outsiders from tampering with a computer system.

HTML - Hypertext Markup Language: the coding language used to create hypertext documents for use on the Internet.

HTTP - Hypertext Transfer Protocol: the protocol for moving hypertext files across the Internet.
Hypertext - online text that contains links to other documents.

URL - uniform resource locator: the standard way to give the address of any resource on the Internet that is a part of the world wide web (www). For example, www.plugingo.com