Work Experience April 24, 2000 - November 17, 2000 TechRx/Condor Pelham, AL
Application Support Representative - Technical Support
Provided technical support for the RX-90 pharmacy tracking software produced by the company. Abilities include extensive support of application by telephone and via dialup connection to customer's system, hardware configuration, and OS issues related to SCO Unix.
August 2, 1999 - April 21, 2000 Teletech Birmingham, AL
Internetworking Technical Support Representative, Tier 3
Provided technical assistance and support for users of GTE Internet. Duties include support of popular browsers, e-mail clients, general connectivity issues, ISDN and xDSL services, and related support issues on PC and Macintosh platforms.
1998 - June 1999 Kelly Temporary Services Birmingham, AL
Various Clerical Positions
Work under contract in a temporary capacity to various clients. General office, data processing, customer/client relations, and other duties as needed by the company's clients.
1996-1998 Eckert's Convenience Store Inc. Birmingham, AL
Cashier - Assistant Manager
General point-of-sale duties, dealing with vendors, ordering, some bookkeeping duties.
1995 Software Etc. Hoover, AL
Senior Sales Associate
Assisted customers in selecting computer software and provided configuration and troubleshooting advice. Administrative duties included inventory management, preparation of deposits, basic bookkeeping, and maintenance of store computers.
1992 - 1994 Stop & Go Video, Inc. Birmingham, AL
Manager/Buyer
Rental and sales of videotapes and equipment. Management duties included purchasing inventory, performing collections, account maintenance, and creating publications for advertising and for account creation, including the drafting of contractual documents.
1986 - 1988 City and County of Tuscaloosa Tuscaloosa, AL
Magistrate
Interviewed complainants and law enforcement witnesses, determined probable cause, issuance of arrest warrants and setting bond amounts.  |
